MARKETHQ MEMBERSHIP TERMS & CONDITIONS
Effective Date: [Date]Licensor: MarketHQ LLC, a Washington Limited Liability Company (“MarketHQ”)
Licensee: [Member Name/Company Name] (“Member”)
By checking the box during registration or checkout, Member acknowledges and agrees to these Terms and Conditions. This Agreement forms a commercial license to use MarketHQ facilities and services, not a lease or tenancy.
1. LICENSE USE & NATURE OF AGREEMENT
MarketHQ grants a revocable, non‑exclusive, non‑transferable commercial license to use shared and assigned workspaces, meeting rooms, and amenities at [Address].
No tenancy is created. MarketHQ retains possession and control of all areas at all times and may enter any space for maintenance, inspection, or security.
Member waives any rights under RCW 59.12 and 59.18 (landlord‑tenant laws).
MarketHQ may relocate Members to a comparable workspace with at least 3 days’ notice.
Membership types include:
Virtual Office – Business address, mail handling, and pay‑per‑use access.
Virtual Office Plus – Includes limited coworking and conference access.
Coworking – Access to shared desks during operating hours.
Dedicated Workspace – Assigned desk setup and one guest pass per month.
All memberships remain licenses only, not leases.
2. TERM & TERMINATION
The Agreement begins on the Effective Date for the Initial Term (3, 6, or 12 months) per invoice and automatically renews unless proper notice is given.
Termination Notice Requirements:
Quarterly: 30 days before term end.
Semi‑Annual: 60 days before term end.
Annual: 90 days before term end.
MarketHQ may terminate immediately for non‑payment, breach of rules, unauthorized access, or illegal activity.
On termination, Member must remove all property within 48 hours; unclaimed items may be disposed of at Member’s cost.
3. FEES & ACCESS
Membership Fees are due on the first day of each Term. MarketHQ auto‑charges the payment method on file.
Automated Access Control: Digital door/app access deactivates automatically if payment is not received by 11:59 PM on the Due Date.
Reinstatement requires full payment of outstanding fees and a $50 reactivation fee.
Mid‑Term upgrades are allowed; downgrades or payment term changes take effect at the next Term.
4. FACILITIES USE
Podcast Studio: Member assumes full responsibility during use and agrees to pay replacement cost for loss or damage. MarketHQ is not liable for corrupted data or recording issues.
Conference Rooms: Must be booked through the digital system. Unauthorized or overstayed use results in added fees.
Open Desks: Non‑exclusive and must be cleared daily. Items left overnight may be removed.
5. STAFFING & MEMBER RISK
MarketHQ operates with variable staffing; unattended hours may occur.
Members accept all risks associated with working alone on premises.
Member agrees to indemnify and hold harmless MarketHQ and its staff from claims or damages arising from use of facilities or Member negligence.
6. REGULATORY & MAIL HANDLING
Mail Service: A valid USPS Form 1583 and photo ID are required before mail acceptance.
Mail Forwarding: On termination, forwarding of First‑Class Mail for six (6) months is available with a $150 Mail Handling Retainer.
Google/Online Listings: MarketHQ is not responsible for directory verification or Google Business Profile outcomes.
Surveillance: Common areas are video‑monitored (no audio). Audio recording of others without consent is illegal under RCW 9.73.
7. CODE OF CONDUCT
Members must maintain cleanliness and proper use of facilities; cleaning fees apply for neglect.
Guests must remain accompanied at all times. Member is responsible for their guests’ conduct.
Noise: Calls over 5 minutes require use of phone booths.
Network: Illegal or prohibited internet use is forbidden.
Pets: No pets allowed except certified ADA service animals; ESAs are not permitted.
8. DISPUTE RESOLUTION
All disputes will be resolved by binding arbitration in King County, Washington, and both parties waive the right to a jury trial.
This Agreement is governed by the laws of the State of Washington.
9. FEE SCHEDULE (EXHIBIT A)
| Item | Fee Amount |
|---|---|
| Late Payment Fee | 10% of outstanding balance |
| NSF / Returned Payment | $35.00 |
| Door Code Reactivation | $50.00 |
| Cleaning Fee (Kitchen/Desk) | $50.00 per incident |
| Conference Room Overstay | $25.00 per 15 minutes |
| Unauthorized Guest Penalty | $100.00 per incident |
| Mail Forwarding Retainer | $150.00 (charged at termination) |
| Conference Room Rates | As posted per hour |
| Daily Guest Passes | As posted |
| Membership Change Fee | $50.00 (waived for upgrades) |
| Early Termination Administration Fee | $250.00 |
